The safety, health and well-being of our guests and employees have top priority at all times. For this, the protective measures specified by the BAG are beeing obliged to in the hotel and restaurant. We strive to pamper you in the usual feel-good atmosphere and thank you for your cooperation in adhering to the safety measures.
Our online check-in already enable an almost contactless check-in. If, despite this, guest items are touched by our staff, the guest items are disinfected with special UVC light after they have been touched by the staff. Pillows are cleaned and disinfected after the guest's departure with special vacuum cleaners with integrated UVC light. These are only a few of our precautions. You can find the entire protection concept here.
Information for guests travelling by air and arriving at Zurich Airport:
• Flight Schedule: Information on active routes can be found here.
• Entry regulations: Always contact your airline to check current entry regulations or changes. Contact details can be found here.
• Health Checks: Upon arrival in Zürich, no health check is required from the Swiss Confederation. Upon departure, a health check may be carried out by the airline at the gate or when you reach the destination country.
• Protective Measures: 200 disinfectant dispensers; ground markings for maintaining distance; an increase in cleaning and additional cleaning and disinfection of contact surfaces; plexiglass at counters; metered boarding and debarking as of 100 passengers; and masks for employees where distances cannot be maintained.